Ascend Together
We’re a company built to move people. We fight for the feeling of freedom when you step on the machine and realize there’s nothing standing in your way. We believe that with the right tools, you can level up your workouts, your health, and your life. We create powerful, accessible equipment to help you chase your goals, and a supportive community to back you.
And we are just getting started.
OUR ETHOS
We live for the moments when endorphins kick in and anything seems possible. We reject the perfectionist mentality that makes motivation damper and fade. Ours is a constant positive energy, ready to celebrate anyone who wants to achieve their personal best — whatever that looks like.
THE VALUES THAT MOVE US
Forward Momentum
Progress > perfection. It’s more than just a mantra. Everything we do is motivated by our desire to build the world’s most accessible home fitness brand.
Bold Empowerment
Fitness is something to celebrate at any level. Your personal best is all we ask — and we’ll boldly defend your right to chase it.
Radical Accessibility
To us, accessibility means staying affordable, giving you easy buying options, and ensuring there’s always a human ready to answer your questions.
Dynamic Community
This is a relationship in motion. We’ll evolve with the ever-changing needs of our customers and build an inclusive community where everyone matters.
We are here every step of the way
Where we’re headed
Our ultimate goal is to build a community that makes fitness attainable and enjoyable for everyone. We’ll be with you every step of the way, celebrating your wins and encouraging you to keep going, even when the going gets tough. Let’s do this.
We’ve got an expanded range of home cardio equipment and fitness gear in the works. Stay tuned— new products launching in early 2022.
Equipment to Change your LIfe
Free + Fast shipping
Standard delivery
We offer quick shipping across Canada at the lowest cost. For the most heavy and bulky items, we offer pickup at our warehouse located in Montreal. Our store remains open for orders, repairs and returns.
Worry not, we’ve just partnered with new, exclusive carriers to ship your items to your door in just a few days instead. Most orders will be processed within 2 business days and shipped with express courriers in 1-4 days across Quebec & Ontario. Shipping time will vary depending on where you are located in the rest of Canada.
Considering the huge charges imposed by shipping companies for such heavy and bulky equipment, we’ve decided to absorb a large part of the shipping cost to keep our items affordable for you. Our mission is to keep you all in shape and this is not going to stop us!
Local Pick Up
In order to prevent having to pay for shipping for heavy items, clients also have the option to come pick up their order at our warehouse in ville St-Laurent. Upon reception of your order, we will send an invite by email to schedule a pickup time between 10am and 5pm from Monday to Friday or between 10am and 4pm on Saturdays (ET). The third-party warehouse will then prepare your order for the pickup.
12-Month Warranty
1 Year Warranty on All Products
We stand by the quality and durablity of our equipment with a 1-year limited warranty on all our products. Something breaks? We'll repair it at no cost to you. Need a replacement? We'll cover that, too. For warranty claims or product support, you can contact us here .
Please note that our 1-year warranty does not cover intentional damage or mishandling of equipment. If your item isn't covered by warranty, we'll make replacement parts available at a fixed fee whenever possible. For full information about the warranty, see terms and conditions.
Real Human Support
When you have a problem or a question, the last thing you need is to get stuck on the phone with a robot. At Ascend, our goal is to make your fitness journey easy and enjoyable. That means actual humans, actually listening!
Whether you have a question about your order, delivery, or how to get the most out of your new exercise equipment, our team of experts is standing by and ready to help. Give us a call and we'll do our best to resolve your issues. You can contact a team member here.
Onward and upward. Together.
Join 2,000+ Canadians pushing themselves to the next level with Ascend.
The Ascend Community's Impact
1% of every Ascend purchase is donated to a nonprofit of your choice.
Check out the impact the Ascend community is making below.
