Assistance, maintenance and instructions

Thank you again for making your purchase! We can't wait to get you moving on your new Ascend Cardio equipment. You'll find below all the necessary documents for your new product. Just click on the link and download the PDF for your specific product.

Ascend Spin Bikes

Ascend SE Spin Bike - Friction Bike 

    Ascend SE Magnetic Spin Bike 2.0 (Black - White)

      Ascend Treadmills

      Ascend X1 Foldable Treadmill

        Ascend X2 Performance Foldable Treadmill

        Ascend Rower

        Ascend R-100 Magnetic Rower (Black - White)

          Ascend R-200 Air Rower (Black - White)

          Ascend R-300 Water Rower

          Ascend Elliptical

          Ascend L-100 Compact Elliptical

            Ascend L-200 Performance Elliptical (Black - White)

            Ascend L-300 Pro Elliptical (Black - White)

            Additional Support & Customer Services

            If you require further assistance with your Ascend product, please write to us using the Live Chat at the bottom of your screen or email us at hello@movewithascend.com with the following information:

            • Your order number
            • Name of the product you need help with
            • Reason you need assistance

            Onward and upward. Together.

            Join 20,000+ Canadians pushing themselves to the next level with Ascend.